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Circle Medical vs Wisp: Which Is Better?

Head-to-head comparison of Circle Medical and Wisp based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Wisp scores higher overall in our independent evaluation (73.6/100 vs 60.2/100), leading on trust & safety, value, experience, product range, reputation.

Circle Medical logo
60

Circle Medical is a UCSF Health-affiliated video primary care practice with a large ADHD, anxiety, and depression practice, offering same-day visits and medication management including stimulants where permitted.

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Wisp logo
74
Wisp
Good

Async telehealth platform for sexual and reproductive health, prescribing UTI, BV, yeast, herpes, STI, birth control, and menopause treatment at scale with no consult fee.

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Score Breakdown

DimensionCircle MedicalWisp
Overall Score60.2/10073.6/100 ✓
Trust & Safety30%62/10072/100 ✓
Value25%55/10078/100 ✓
Experience20%55/10070/100 ✓
Product Range15%72/10075/100 ✓
Reputation10%60/10072/100 ✓

At a Glance

Founded20152018
HeadquartersSan Francisco, CAAustin, TX
Publicly tradedNoNo
Treatment categories24
Treatments listed24
Starting price—$5/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryCircle MedicalWisp
Primary CareFree–$120
Primary Care Video Visit
$30
Wisp Plus Membership

Circle Medical

+UCSF Health affiliation lends institutional credibility to its primary care and mental health practice
+Same-day video visits with flat $120 self-pay pricing when insurance isn't used
+Handles complex ongoing care (ADHD stimulant management, hormone therapy, weight care) that many async competitors avoid
−Prescribes Schedule II-V controlled substances via telehealth, which depends on DEA telemedicine flexibilities currently extended only through 2026-12-31 — a future rule change could disrupt care continuity
−Trustpilot rating (3.6 stars) is weak for the category, with roughly 30% one-star reviews concentrated on billing: incorrect insurance charges, no-show fees, and refund difficulty
−Support access is largely limited to chat/bot channels, which reviewers say makes billing disputes slow to resolve
Read the full Circle Medical review →

Wisp

+No consult fee, with async intake and prescriptions typically issued within hours
+Broad service line under one account: UTI, BV, yeast, herpes, STI treatment/prevention (including DoxyPEP), birth control, and menopause care
+Large scale and review base (2M+ patients, 11,496 Trustpilot reviews at 4.1) indicating consistent service delivery
−Recurring reports of patients being charged for prescriptions that were never sent to the pharmacy, paired with difficulty reaching phone support
−Some patients report side effects or mismatched treatment, suggesting async intake screening can miss individual nuance a live visit would catch
−Weight-care and membership pricing are not fully published prior to starting an intake
Read the full Wisp review →

Circle Medical vs Wisp — FAQ

Is Circle Medical better than Wisp?

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Wisp scores higher overall in our independent evaluation (73.6/100 vs 60.2/100), leading on trust & safety, value, experience, product range, reputation.

What do Circle Medical and Wisp both offer?

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Both platforms treat Primary Care. Circle Medical covers 2 treatment categories total and Wisp covers 4.

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