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60
Fair
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Circle Medical

Circle Medical is a UCSF Health-affiliated video primary care practice with a large ADHD, anxiety, and depression practice, offering same-day visits and medication management including stimulants where permitted.

San Francisco, CAFounded 2015201-500 employeesReviewed Sep 19, 2026
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Our Verdict

Circle Medical scores 60.2/100 in our independent evaluation — fair overall.

Mental HealthPrimary Care

What we like

+UCSF Health affiliation lends institutional credibility to its primary care and mental health practice
+Same-day video visits with flat $120 self-pay pricing when insurance isn't used
+Handles complex ongoing care (ADHD stimulant management, hormone therapy, weight care) that many async competitors avoid

What to watch

−Prescribes Schedule II-V controlled substances via telehealth, which depends on DEA telemedicine flexibilities currently extended only through 2026-12-31 — a future rule change could disrupt care continuity
−Trustpilot rating (3.6 stars) is weak for the category, with roughly 30% one-star reviews concentrated on billing: incorrect insurance charges, no-show fees, and refund difficulty
−Support access is largely limited to chat/bot channels, which reviewers say makes billing disputes slow to resolve

Full Review

Founded in 2015 and based in San Francisco, Circle Medical pairs an insurance-first primary care model (self-pay $120/appointment, $0-$35 average copay when insured) with a sizeable mental health and ADHD practice that includes controlled-substance stimulant prescribing. That controlled-substance offering depends on the DEA's telemedicine flexibilities for prescribing Schedule II-V medications without a prior in-person exam, currently extended only through December 31, 2026 — a real continuity risk for patients relying on ongoing stimulant refills. Circle Medical's Trustpilot rating (3.6 stars, 1,288 reviews) is markedly weaker than comparable primary care telehealth brands, with roughly 30% of reviews at one star, the large majority describing billing disputes: incorrect insurance coding, no-show charges, and difficulty reaching a human for support. The UCSF affiliation and same-day access are genuine strengths, but the volume and consistency of billing complaints suggest an operational weak point patients should budget time to navigate.

Last researched: Sep 19, 2026

Pricing

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

TreatmentCategoryPrice/moIncludesNotes
Primary Care Video VisitPrimary CareFree–$120
● Consults○ Lab work○ Shipping
No subscription needed
ADHD Diagnosis & Medication ManagementMental HealthFree–$120
● Consults○ Lab work○ Shipping
No subscription needed

Score Breakdown

62
Trust & Safety (30%)
55
Value (25%)
55
Experience (20%)
72
Product Range (15%)
60
Reputation (10%)
Trust & Safety62/100
Value55/100
Experience55/100
Product Range72/100
Reputation60/100

How Circle Medical Stacks Up

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Circle Medical — Frequently Asked Questions

Is Circle Medical legit?

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We rate Circle Medical's trust & safety at 62/100 (fair), based on FDA compliance, licensing, and pricing transparency. Its overall score across all five of our scoring dimensions is 60.2/100 — see the full breakdown above.

Does Circle Medical require a subscription?

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No — none of the Circle Medical plans we track require a subscription.

What does Circle Medical treat?

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Circle Medical offers treatment in: Mental Health, Primary Care.

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