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Wisp

Async telehealth platform for sexual and reproductive health, prescribing UTI, BV, yeast, herpes, STI, birth control, and menopause treatment at scale with no consult fee.

Austin, TXFounded 2018100-250 employeesReviewed Sep 19, 2026Prices checked Oct 9, 2026
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Our Verdict

Wisp scores 73.6/100 in our independent evaluation — good overall, standing out most for value and product range. Plans start at $5/mo.

What we like

+No consult fee, with async intake and prescriptions typically issued within hours
+Broad service line under one account: UTI, BV, yeast, herpes, STI treatment/prevention (including DoxyPEP), birth control, and menopause care
+Large scale and review base (2M+ patients, 11,496 Trustpilot reviews at 4.1) indicating consistent service delivery

What to watch

−Recurring reports of patients being charged for prescriptions that were never sent to the pharmacy, paired with difficulty reaching phone support
−Some patients report side effects or mismatched treatment, suggesting async intake screening can miss individual nuance a live visit would catch
−Weight-care and membership pricing are not fully published prior to starting an intake

Full Review

Wisp is a high-volume async telehealth brand focused on sexual and reproductive health, built around a no-consult-fee intake model that routes to prescribers for common conditions like UTIs, bacterial vaginosis, yeast infections, herpes, and STIs, alongside birth control, emergency contraception, menopause, and weight care. The company reports over 2 million patients served and carries a large Trustpilot review base (11,496 reviews, 4.1 average), reflecting broad market penetration. Turnaround is fast — prescriptions are typically issued within hours of intake — but a recurring minority of reviews describe billing and fulfillment breakdowns, including charges for prescriptions that were never sent to the pharmacy and difficulty reaching phone support. Pricing for core treatments (e.g., UTI antibiotics starting at $65) is published, though membership and weight-care pricing require more digging.

Last researched: Sep 19, 2026 · Prices checked: Oct 9, 2026

Is Wisp legit?

Yes, Wisp is a legitimate telehealth company. It was founded in 2018, is based in Austin, Texas, and reports more than 2 million patients served. Its Trustpilot profile had 11,496 reviews averaging 4.1 out of 5 when we last researched it, which is a large and broadly positive review base.

Wisp works asynchronously: you fill out an online intake, a prescriber reviews it, and prescriptions for common conditions are typically issued within hours. There's no consult fee, and you pay for the treatment. That speed is the main draw for things like UTIs, yeast infections, BV and cold sores.

The complaints worth knowing about

A recurring minority of reviews describe the same problem: being charged for a prescription that never reached the pharmacy, then struggling to get someone on the phone. Others report side effects or a treatment that didn't fit, which is the trade-off of an async intake without a live conversation.

  • After you're approved, confirm with your pharmacy that the prescription arrived before assuming it's been sent.
  • If your symptoms are unusual or you're on other medications, say so in your intake, or choose a service with a live visit.
  • Weight-care and membership pricing isn't fully published before you start an intake, so check the total before you submit payment.

Pricing

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

TreatmentCategoryPrice/moIncludesNotes
UTI Antibiotic TreatmentPrimary Care$65
● Consults○ Lab work● Shipping
15% off first order (code WELCOME15)
No subscription needed
Birth ControlWomen's Health$5–$29
● Consults○ Lab work● Shipping
15% off first order (code WELCOME15)
Subscription required
Wisp Plus MembershipPrimary Care$30
● Consults○ Lab work● Shipping
Subscription required
Herpes / Cold Sore Antiviral TreatmentSexual Health$40–$70
● Consults○ Lab work● Shipping
No subscription needed

Where Wisp medication comes from

Wisp's FAQ lists pharmacy locations in eight cities and says its compounding pharmacy is in Egg Harbor, NJ, but names none of them.

We couldn't find a named pharmacy for Wisp. Before you order, ask which pharmacy fills your prescription and check its license with your state board of pharmacy.

See every pharmacy behind the telehealth brands we track →

Score Breakdown

72
Trust & Safety (30%)
78
Value (25%)
70
Experience (20%)
75
Product Range (15%)
72
Reputation (10%)
Trust & Safety72/100
Value78/100
Experience70/100
Product Range75/100
Reputation72/100

Wisp — Frequently Asked Questions

Is Wisp legit?

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Yes. Wisp is an established telehealth company (founded 2018, Austin, TX) with more than 2 million patients and a 4.1/5 Trustpilot average from over 11,000 reviews. The complaints to know about involve charges for prescriptions that weren't sent to the pharmacy and slow phone support, so confirm with your pharmacy after you're approved.

How much does Wisp cost?

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Wisp's plans start at $5/mo. Exact pricing varies by treatment — see the pricing table above for a breakdown by product. Prices were last verified 2026-09-19.

Does Wisp require a subscription?

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It depends on the plan. Some Wisp treatments require an ongoing subscription and some don't — check the "Notes" column in the pricing table above.

What does Wisp treat?

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Wisp offers treatment in: Sexual Health, Women's Health, Primary Care, Weight Loss / GLP-1.

Does Wisp charge a consult fee?

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No. Wisp doesn't charge a separate consult fee; you pay for the treatment itself, and prescriptions are typically issued within hours of your intake.