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58
Fair
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Everlywell

At-home diagnostic testing brand offering STD, hormone, and wellness lab kits, with a separate virtual-care pathway for treating positive sexual-health results.

Austin, TXFounded 2015300-500 employeesReviewed Sep 19, 2026Prices checked Oct 9, 2026
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Our Verdict

Everlywell scores 58.2/100 in our independent evaluation — fair overall. Plans start at $45/mo.

Sexual HealthPrimary Care

What we like

+Per-test pricing is published openly without requiring an account or completed intake form
+Visby rapid PCR option ($149) offers faster at-home result turnaround than standard mail-in lab tests
+Broad diagnostic catalog beyond sexual health (thyroid, food sensitivity, hormone panels) supports repeat testing relationships

What to watch

−Trustpilot rating is weak and polarized for the category (2.9/5 on 535 reviews: 47% five-star vs. 34% one-star)
−Recurring complaints about kits expiring before patients can use them, with the company declining replacements
−No-returns policy once a kit ships, plus non-refundable shipping fees, add financial friction if a kit is unusable
−Processing delays reported at 3+ weeks versus roughly 3 days at faster competitors, with weak shipment/status communication
−Sexual-health treatment for positive results is a separate virtual-care add-on rather than a bundled next step, adding cost uncertainty

Full Review

Everlywell is a direct-to-consumer lab testing company offering mail-in STD panels (5-panel, chlamydia/gonorrhea, and a rapid PCR option), hormone panels, and broader wellness testing, with published per-test pricing that doesn't require an account or intake form to view. A separate sexual-health virtual-care service handles treatment for positive results. Trustpilot sentiment is notably weak and polarized for the category (2.9/5 across 535 reviews, split roughly 47% five-star versus 34% one-star), driven by recurring complaints about kits expiring before use with no replacement offered, a no-returns/non-refundable-shipping policy, and processing delays reported at three-plus weeks versus roughly three days at faster competitors. Everlywell's weight-management program is educational/coaching only and does not dispense medication, distinguishing it from GLP-1 telehealth brands in this category.

Last researched: Sep 19, 2026 · Prices checked: Oct 9, 2026

Pricing

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

TreatmentCategoryPrice/moIncludesNotes
At-Home STD Test (5 Infections)Sexual Health$169
○ Consults● Lab work● Shipping
No subscription needed
Chlamydia & Gonorrhea TestSexual Health$69
○ Consults● Lab work● Shipping
No subscription needed
Visby Rapid PCR STD TestSexual Health$149
○ Consults● Lab work● Shipping
No subscription needed
Sexual Health Virtual Care (Treatment)Sexual Health$45–$75
● Consults○ Lab work● Shipping
No subscription needed

Score Breakdown

62
Trust & Safety (30%)
58
Value (25%)
50
Experience (20%)
62
Product Range (15%)
58
Reputation (10%)
Trust & Safety62/100
Value58/100
Experience50/100
Product Range62/100
Reputation58/100

How Everlywell Stacks Up

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Everlywell — Frequently Asked Questions

Is Everlywell legit?

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We rate Everlywell's trust & safety at 62/100 (fair), based on FDA compliance, licensing, and pricing transparency. Its overall score across all five of our scoring dimensions is 58.2/100 — see the full breakdown above.

How much does Everlywell cost?

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Everlywell's plans start at $45/mo. Exact pricing varies by treatment — see the pricing table above for a breakdown by product. Prices were last verified 2026-09-19.

Does Everlywell require a subscription?

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No — none of the Everlywell plans we track require a subscription.

What does Everlywell treat?

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Everlywell offers treatment in: Sexual Health, Primary Care.

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