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Circle Medical vs Ria Health: Which Is Better?

Head-to-head comparison of Circle Medical and Ria Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Ria Health scores higher overall in our independent evaluation (64.1/100 vs 60.2/100), leading on trust & safety, value, experience, reputation. Circle Medical comes out ahead on product range.

Circle Medical logo
60

Circle Medical is a UCSF Health-affiliated video primary care practice with a large ADHD, anxiety, and depression practice, offering same-day visits and medication management including stimulants where permitted.

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Ria Health logo
64

Ria Health is a San Francisco-based, Joint Commission-accredited online alcohol-treatment program combining medication (naltrexone, acamprosate and off-label options), recovery coaching and a Bluetooth breathalyzer, billed mainly through insurance.

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Score Breakdown

DimensionCircle MedicalRia Health
Overall Score60.2/10064.1/100 ✓
Trust & Safety30%62/10068/100 ✓
Value25%55/10058/100 ✓
Experience20%55/10064/100 ✓
Product Range15%72/100 ✓68/100
Reputation10%60/10062/100 ✓

At a Glance

Founded2015—
HeadquartersSan Francisco, CASan Francisco, CA
Publicly tradedNoNo
Treatment categories21
Treatments listed21
Starting price—$200/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryCircle MedicalRia Health
Mental HealthFree–$120
ADHD Diagnosis & Medication Management
$200–$400
Alcohol Treatment Program (medication + coaching + breathalyzer)

Circle Medical

+UCSF Health affiliation lends institutional credibility to its primary care and mental health practice
+Same-day video visits with flat $120 self-pay pricing when insurance isn't used
+Handles complex ongoing care (ADHD stimulant management, hormone therapy, weight care) that many async competitors avoid
−Prescribes Schedule II-V controlled substances via telehealth, which depends on DEA telemedicine flexibilities currently extended only through 2026-12-31 — a future rule change could disrupt care continuity
−Trustpilot rating (3.6 stars) is weak for the category, with roughly 30% one-star reviews concentrated on billing: incorrect insurance charges, no-show fees, and refund difficulty
−Support access is largely limited to chat/bot channels, which reviewers say makes billing disputes slow to resolve
Read the full Circle Medical review →

Ria Health

+Widest medication menu among online alcohol programs reviewed: naltrexone, acamprosate, topiramate, baclofen, gabapentin
+Bundles recovery coaching and a Bluetooth breathalyzer (shipped at no extra charge) with medical management
+In-network with several major insurers (Anthem/BCBS, UnitedHealthcare/Optum, Carelon, select Medicare Advantage); Joint Commission accreditation displayed
−Self-pay price is not published; requires a sales/intake call to learn cost
−17% of Trustpilot reviews are 1-star, citing charges after cancellation and insurance confusion; company responds to only ~26% of negative reviews
−Reports of missed appointments and onboarding communication gaps
Read the full Ria Health review →

Circle Medical vs Ria Health — FAQ

Is Circle Medical better than Ria Health?

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Ria Health scores higher overall in our independent evaluation (64.1/100 vs 60.2/100), leading on trust & safety, value, experience, reputation. Circle Medical comes out ahead on product range.

What do Circle Medical and Ria Health both offer?

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Both platforms treat Mental Health. Circle Medical covers 2 treatment categories total and Ria Health covers 1.

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