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73
Good
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Hello Alpha

Women's-health-focused telehealth membership, physician co-founded, treating 100+ conditions including hair loss and prescription skincare.

Palo Alto, CAFounded 2017100-250 employeesReviewed Sep 19, 2026Prices checked Oct 9, 2026
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Our Verdict

Hello Alpha scores 73/100 in our independent evaluation — good overall, standing out most for experience and trust & safety. Plans start at $20/mo.

What we like

+Physician co-founded (Dr. Mary Jacobson, MD), with over 8,300 Trustpilot reviews averaging 4.3/5 and roughly 81% of recent reviews at 5 stars
+Membership tiers as low as $29/month, with medications priced and shipped separately, across 100+ treatable conditions spanning women's health, hair loss, and dermatology
+Fast provider response times reported by patients, with straightforward online intake

What to watch

−Intake questionnaires described by some patients as repetitive across visit types
−Some patients report slow follow-up on missing shipments or refill requests
−Support responsiveness is inconsistent for account-access issues, per patient reports

Full Review

Hello Alpha is a cash-pay telehealth membership built around women's health, with tiered plans (as low as $29/month Basic, $79/month Plus) that unlock provider access for 100+ conditions, including compounded topical and oral hair-loss treatments and prescription skincare like tretinoin. Co-founded in 2017 by physician Dr. Mary Jacobson alongside Gloria Lau, the company has built one of the larger patient review bases in the category, with more than 8,300 Trustpilot reviews averaging 4.3/5 and roughly 81% of recent reviews at 5 stars. Medications are priced separately from membership (hair sprays from $49.99 for a one-month supply, oral hair medications from $40/month), which keeps the entry membership price low but adds separate treatment costs. Patient feedback is largely positive on responsiveness and ease of use, with some reports of repetitive intake forms and slower follow-up on shipment or refill issues.

Last researched: Sep 19, 2026 · Prices checked: Oct 9, 2026

Pricing

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

TreatmentCategoryPrice/moIncludesNotes
Basic MembershipWomen's Health$29
● Consults○ Lab work○ Shipping
Subscription required
Plus MembershipWomen's Health$79
● Consults○ Lab work○ Shipping
Subscription required
Compounded Minoxidil/Finasteride SprayHair Loss$32.5–$49.99
○ Consults○ Lab work● Shipping
$49.99 for a 1-month supply, $129.99 for 4 months
Subscription required
Oral Hair Loss MedicationHair Loss$40
○ Consults○ Lab work● Shipping
From $40/month
Subscription required
Rx Acne / Skincare (Tretinoin)Dermatology$20–$40
○ Consults○ Lab work● Shipping
Subscription required

Where Hello Alpha medication comes from

Alpha refers to an integrated mail-order pharmacy and to vetted compounding pharmacy partners, but names neither.

We couldn't find a named pharmacy for Hello Alpha. Before you order, ask which pharmacy fills your prescription and check its license with your state board of pharmacy.

See every pharmacy behind the telehealth brands we track →

Score Breakdown

75
Trust & Safety (30%)
74
Value (25%)
76
Experience (20%)
65
Product Range (15%)
70
Reputation (10%)
Trust & Safety75/100
Value74/100
Experience76/100
Product Range65/100
Reputation70/100

Hello Alpha — Frequently Asked Questions

Is Hello Alpha legit?

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We rate Hello Alpha's trust & safety at 75/100 (very good), based on FDA compliance, licensing, and pricing transparency. Its overall score across all five of our scoring dimensions is 73/100 — see the full breakdown above.

How much does Hello Alpha cost?

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Hello Alpha's plans start at $20/mo. Exact pricing varies by treatment — see the pricing table above for a breakdown by product. Prices were last verified 2026-09-19.

Does Hello Alpha require a subscription?

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Yes — every Hello Alpha plan we track requires an ongoing subscription.

What does Hello Alpha treat?

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Hello Alpha offers treatment in: Women's Health, Hair Loss, Dermatology.