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72
Good
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Defy Medical

✓ Names Its PharmacyHow badges are earned

Physician-led telemedicine hormone clinic offering TRT, women's HRT, peptides, GLP-1s, and sexual-health treatments, dispensed through three named partner pharmacies.

Tampa, FLFounded 2011100-250 employeesReviewed Sep 19, 2026
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Our Verdict

Defy Medical scores 71.9/100 in our independent evaluation — good overall, standing out most for reputation and experience. Plans start at $150/mo.

What we like

+15 years in operation (founded 2011) — one of the longest-running cash-pay hormone-therapy telehealth brands, with a named Medical Director (Dr. Justin Saya)
+Trustpilot rating of 4.8/5 across 4,144 reviews, and the company responds to 94% of negative reviews, typically within 24 hours
+Broad treatment range from a single provider — TRT, women's HRT, peptides, GLP-1s, sexual dysfunction, and hair loss — dispensed through named partner pharmacies (Empower, APS, Hallandale) with labs required before prescribing

What to watch

−Pricing is not published on the website; patients must complete a roughly $250 consult before learning treatment costs, a transparency gap versus competitors that post pricing upfront
−Some patients report delays of a week or more between consult and medication fulfillment
−Mobile app quality lags the web experience, per patient feedback

Full Review

Defy Medical is a physician-led telemedicine practice, in operation since 2011, specializing in testosterone replacement therapy, women's bioidentical hormone therapy, peptides, GLP-1 weight-loss medications, and sexual-dysfunction treatment. Labs are required before prescribing, and medications are dispensed through three partner pharmacies named on its pharmacy contact page: Empower Pharmacy (Houston), APS Pharmacy (Palm Harbor, FL) and Hallandale Pharmacy (Fort Lauderdale). The brand carries a strong 4.8 Trustpilot rating across more than 4,100 reviews and responds to 94% of negative reviews within a day, reflecting an unusually engaged support operation for its size. The main drawback is pricing opacity: costs aren't published on the website, and patients must pay for a roughly $250 initial consultation before learning what ongoing treatment will cost, with some also reporting fulfillment delays afterward.

Last researched: Sep 19, 2026

Pricing

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

TreatmentCategoryPrice/moIncludesNotes
Initial ConsultationHormone Therapy$250
● Consults○ Lab work○ Shipping
No subscription needed
Testosterone Replacement Therapy (TRT)Hormone Therapy$160–$250
○ Consults○ Lab work● Shipping
Subscription required
GLP-1 Weight Loss (Semaglutide/Tirzepatide)Weight Loss / GLP-1$150–$250
○ Consults○ Lab work● Shipping
Subscription required
Women's Bioidentical HRTHormone Therapy$150–$250
○ Consults○ Lab work● Shipping
Subscription required

Where Defy Medical medication comes from

Defy's pharmacy contact page lists three dispensing pharmacies: Empower Pharmacy (Houston), APS Pharmacy (Palm Harbor, FL) and Hallandale Pharmacy (Fort Lauderdale). Its store can be filtered by pharmacy.

Empower Pharmacy
503A compounding pharmacy · 503B outsourcing facility · Houston, TX
Fills: testosterone cypionate, testosterone cream, testosterone troche, enclomiphene, clomiphene
Named by the brand
7 FDA/regulatory records
APS Pharmacy
503A compounding pharmacy · Palm Harbor, FL
Named by the brand
3 FDA/regulatory records
Hallandale Pharmacy
503A compounding pharmacy · Fort Lauderdale, FL
Named by the brand
2 FDA/regulatory records

See every pharmacy behind the telehealth brands we track →

Score Breakdown

72
Trust & Safety (30%)
60
Value (25%)
78
Experience (20%)
78
Product Range (15%)
80
Reputation (10%)
Trust & Safety72/100
Value60/100
Experience78/100
Product Range78/100
Reputation80/100

Defy Medical — Frequently Asked Questions

Is Defy Medical legit?

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We rate Defy Medical's trust & safety at 72/100 (good), based on FDA compliance, licensing, and pricing transparency. Its overall score across all five of our scoring dimensions is 71.9/100 — see the full breakdown above.

How much does Defy Medical cost?

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Defy Medical's plans start at $150/mo. Exact pricing varies by treatment — see the pricing table above for a breakdown by product. Prices were last verified 2026-09-19.

Does Defy Medical require a subscription?

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It depends on the plan. Some Defy Medical treatments require an ongoing subscription and some don't — check the "Notes" column in the pricing table above.

What does Defy Medical treat?

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Defy Medical offers treatment in: Hormone Therapy, Weight Loss / GLP-1, Sexual Health.