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67
Good
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Brightside Health

Brightside Health is a venture-backed online psychiatry and therapy platform using an AI-assisted prescribing tool, with limited, insurance-gated access to stimulant medications.

Oakland, CAFounded 2017200-500 employeesReviewed Sep 19, 2026Prices checked Oct 9, 2026
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Our Verdict

Brightside Health scores 67.3/100 in our independent evaluation — good overall. Plans start at $95/mo.

Mental Health

What we like

+More conservative controlled-substance policy than most psychiatry peers — no benzodiazepines, Z-drugs, or gabapentin, and stimulants only for insured members in select states
+Accepts insurance in addition to self-pay, unlike several cash-only competitors
+Solid Trustpilot sentiment (4.0/5, 1,527 reviews) on clinical staff friendliness and attentiveness
+Combined therapy + psychiatry bundle ($349/mo) undercuts buying the two services separately at many competitors

What to watch

−Prescribes Schedule II stimulants via telehealth (insured members in select states), which depends on DEA telemedicine flexibilities currently extended only through 2026-12-31 — a future rule change could disrupt care continuity
−Patients report unexpected costs and unclear insurance coverage after appointments
−Provider-matching can require multiple attempts before finding a suitable clinician
−At least one detailed review raised concerns about prescribing decisions within its suicide-prevention program, warranting scrutiny of clinical oversight

Full Review

Founded in 2017 and based in Oakland, CA, Brightside combines therapy and medication management for anxiety and depression, marketed around its 'PrecisionRx' algorithm-assisted prescribing approach. It takes a more conservative stance on controlled substances than most competitors — stimulants are only prescribed to insured members in select states, and the company does not prescribe benzodiazepines, Z-drugs, or gabapentin at all — but it does still dispense Schedule II stimulants under DEA telemedicine allowances, carrying the same continuity risk as peers who prescribe more broadly. Self-pay pricing spans $95/month for psychiatry alone up to $349/month for combined psychiatry and therapy. Trustpilot sentiment is moderate (4.0/5 across 1,527 reviews), with recurring complaints about insurance billing clarity and provider-matching friction, and at least one detailed review raising concerns about prescribing practices within its suicide-prevention program.

Last researched: Sep 19, 2026 · Prices checked: Oct 9, 2026

Pricing

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

TreatmentCategoryPrice/moIncludesNotes
Psychiatry PlanMental Health$95
● Consults○ Lab work○ Shipping
Subscription required
Therapy PlanMental Health$299
● Consults○ Lab work○ Shipping
Subscription required
Psychiatry + Therapy PlanMental Health$349
● Consults○ Lab work○ Shipping
Subscription required

Score Breakdown

68
Trust & Safety (30%)
65
Value (25%)
68
Experience (20%)
70
Product Range (15%)
65
Reputation (10%)
Trust & Safety68/100
Value65/100
Experience68/100
Product Range70/100
Reputation65/100

How Brightside Health Stacks Up

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Brightside Health — Frequently Asked Questions

Is Brightside Health legit?

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We rate Brightside Health's trust & safety at 68/100 (good), based on FDA compliance, licensing, and pricing transparency. Its overall score across all five of our scoring dimensions is 67.3/100 — see the full breakdown above.

How much does Brightside Health cost?

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Brightside Health's plans start at $95/mo. Exact pricing varies by treatment — see the pricing table above for a breakdown by product. Prices were last verified 2026-09-19.

Does Brightside Health require a subscription?

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Yes — every Brightside Health plan we track requires an ongoing subscription.

What does Brightside Health treat?

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Brightside Health offers treatment in: Mental Health.

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