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Dear Brightly vs Nurx: Which Is Better?

Head-to-head comparison of Dear Brightly and Nurx based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Nurx scores higher overall in our independent evaluation (70.5/100 vs 52/100), leading on trust & safety, value, experience, product range, reputation.

Dear Brightly logo
52
Dear Brightly
Below Average

Direct-to-consumer prescription tretinoin serum brand offering anti-aging and hormonal acne formulations through async dermatology review.

Visit Dear Brightly
Nurx logo
71
Nurx
Good

Women's health telehealth for birth control, STI testing, and dermatology — with both insurance and cash-pay options.

Visit Nurx

Score Breakdown

DimensionDear BrightlyNurx
Overall Score52/10070.5/100 ✓
Trust & Safety30%55/10070/100 ✓
Value25%55/10072/100 ✓
Experience20%50/10070/100 ✓
Product Range15%45/10070/100 ✓
Reputation10%50/10070/100 ✓

At a Glance

Founded20182015
HeadquartersSan Francisco, CASan Francisco, CA
Publicly tradedNoNo
Treatment categories14
Treatments listed25
Starting price$33/mo$15/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryDear BrightlyNurx
Dermatology$33
Night Shift
$15–$30
Acne Treatment

Dear Brightly

+Tretinoin-based Night Shift serum is well regarded by patients who complete treatment
+Trial pricing ($66 for 2 months) is well below typical in-office dermatology costs
+Received notable early press coverage (NYT, TechCrunch) establishing category credibility
−Very thin third-party review base (3 Trustpilot reviews) limits confidence in current service quality
−Patients report being charged for products they did not order, with difficulty obtaining refunds
−Standard customer support (email, phone messages) described as unresponsive
Read the full Dear Brightly review →

Nurx

+Accepts insurance in addition to cash-pay — birth control can be $0 copay
+Strong reputation in birth control and women's health
+STI testing kits shipped discreetly
−Owned by Remedy Meds since the Thirty Madison acquisition completed in late 2025, which puts Remedy Meds, Nurx and Keeps under one owner
−A $3 monthly support fee is charged in any month an order is processed, and is not shown in the advertised prices
−Consult fees billed separately per category ($28/yr birth control, $40 acne, $59 mental health) — advertised prices aren't all-in
Read the full Nurx review →

Dear Brightly vs Nurx — FAQ

Is Dear Brightly better than Nurx?

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Nurx scores higher overall in our independent evaluation (70.5/100 vs 52/100), leading on trust & safety, value, experience, product range, reputation.

Is Dear Brightly or Nurx cheaper?

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Nurx has the lower starting price (from $15/mo vs $33/mo for Dear Brightly). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Dear Brightly and Nurx both offer?

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Both platforms treat Dermatology. Dear Brightly covers 1 treatment category total and Nurx covers 4.

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